Privacy Policy


GrydPark, an operating name of Gryd Digital Media Ltd. (“GrydPark” or “us” or “we“) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Policy“).

GrydPark operates an online marketplace that enables registered property owners (“Owners“), their property managers (“Property Managers“) and/or the tenants of an Owner or Property Manager (“Tenants“) who offer parking spot(s) (each a “Spot“) for rent (the “Parking Services“) to publish and offer such Parking Services on the GrydPark Platform (“Spot Offerings“) and to transact directly with users that are seeking to book such Parking Services (users using Parking Services are referred to herein as “Parkers” and, together with Owners, Property Managers and Tenants, are collectively referred to herein as “Users“, each, a “User“; and each Spot rented through the Parking Services, a “Booking“). The term “Providing User” shall mean: (i) where Parking Services are offered directly by an Owner or by a Property Manager on behalf of an Owner, the Owner; (ii) where Parking Services are offered by a Tenant, the Tenant.

This Policy describes how we collect, use, disclose, and protect the personal information of our customers and website users (“you“), describes the types of information we may collect from you or that you may provide when you visit the GrydPark website and our mobile application (collectively, the “Site“) and all related services (together with the Site, the “GrydPark Platform“), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this Policy, unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. 

This Policy applies to information we collect, use, or disclose about GrydPark Platform Users and other visitors to the Site:

The Site may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit and every service you use.

This Policy does not apply to information collected by:

Please read this Policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you indicate that you understand, accept, and consent to the practices described in this Policy. This Policy may change from time to time (see CHANGES TO THIS POLICY). We will notify you in advance of any material changes to this Policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.


We collect and use several types of information from and about you, including:


We use different methods to collect your information, including through:

Information You Provide to Us 

The information we collect directly from you on or through our Site may include:

Information We Collect Through Automatic Information Collection and Tracking Technologies

As you navigate through and interact with our Site, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:

Third Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Site are served by third-parties, including content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content, on other platforms. 

To learn more about online behavioural advertising and how to stop websites from placing cookies on your device, you can access materials and information provided by the Digital Advertising Alliance of Canada or the Network Advertising Initiative. 

We do not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt out of receiving targeted advertising from many providers, see CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION.


We use information that we collect about you or that you provide to us, including any personal information:

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email such a request to us at [email protected] For more information, see CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION.


This Policy does not limit our ability to disclose aggregated information about our Users, and information that does not identify any individual, which we may do for any purpose.

We may also disclose personal information that we collect or you provide as described in this Policy:

We may also disclose your personal information:

Except as set out in this Policy, no information, including location information, is shared with any third parties for marketing purposes. Our mobile application does not interact or share information with any other applications installed on your mobile device, with the exception of web mapping services, if a User chooses to engage the mapping services through the Site.



We may transfer personal information that we collect or that you provide as described in this Policy to contractors, service providers (including service providers who host information that is used to operate the GrydPark Platform), and other third parties we use to support our business (such as analytics and search engine providers that assist us with Site improvement and optimization) and who are contractually obligated to use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Policy. We will only use personal information for the purposes that we identify to you, or as otherwise set out in this Policy or as required or permitted by law.

Transfer of personal information to service providers outside Canada

In some instances, we may engage service providers who are located outside Canada. As a result, we may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this Policy and applicable privacy legislation.

Currently, these service providers include, but are not limited to, third parties that help us by hosting data that we collect and manage, as part of the GrydPark Platform. Countries in which our service providers are located may include the United States of America.  

By submitting your personal information or engaging with the Site, you consent to this transfer, storage, or processing.

If you have any questions about our transfer of personal information to our service providers outside Canada, or if you would like to learn more about our privacy policies in that regard, please contact our Managing Director at [email protected].


We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition to the information indicated above under this heading, you can opt-out of several third party ad servers’ and networks’ cookies simultaneously by using opt-out tools created by Google Advertising, the Digital Advertising Alliance of Canada or by the Network Advertising Initiative. You may also opt out of our use of Google Analytics by visiting the Google Analytics opt-out page. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.


The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. All data used by third-party payment service providers is subject to their privacy policies.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. 


Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. 


It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law, you have the right to request access to and to correct the personal information that we hold about you. We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation.

If you want to review, verify, correct, or withdraw consent to the use of your personal information, you may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement, or cause the information to be incorrect.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you, or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

If you are concerned about our response or would like to correct the information provided, you may contact our Managing Director at [email protected].


Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at [email protected], or use the unsubscribe mechanism at the bottom of our emails. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. Please let us know if you have any questions, and we will explain the impact of withdrawing your consent to you, to help you with your decision. 


We will post any changes we make to this Policy, on this page. If we make material changes to how we treat our Users’ personal information, we will notify you through a notice on the Site’s home page and/or through the mobile application. We include the date the Policy was last revised at the top of this page. You are responsible for periodically visiting our Site and this Policy to check for any changes. Your continued use of the Site after such notice constitutes acceptance of such changes.


If you have any questions about this Policy and GrydPark privacy practices, please email us [email protected].

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this Policy, and with applicable privacy laws. To discuss our compliance with this Policy please contact us using the contact information listed above.

Last modified: October 21, 2020